Haji Game — Terms & Conditions

1 General Terms & Conditions

Haji Game is an online gaming platform offering slots, bingo, Live Casino, and more for players in Bangladesh. By using this site, you acknowledge that you are participating voluntarily and of your own accord.

Haji Game reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend revisiting this page regularly.

• These Terms & Conditions constitute a legal agreement between Haji Game and the user.
• Violation of any part of these terms may result in account closure.
• Although this document is written in Bengali, the original legal language in English shall prevail.
• All games, services, and content on Haji Game are protected by reserved intellectual property rights.

2 Account Registration

You must provide accurate and truthful information when registering on Haji Game. We reserve the right to suspend any account found to contain false or fabricated details.

• The mobile number and email address provided at registration must be your own.
• Keeping your password secure is entirely your responsibility. Do not share it with anyone.
• Report any unauthorised access to your account to our support team immediately.
• You are solely responsible for all activity that takes place on your account.
• Opening an account on behalf of or in the name of a third party is not allowed.

3 Age Verification & KYC

Haji Game strictly enforces an 18+ policy. During registration, you must confirm that you are at least 18 years of age. Haji Game may request identity verification documents at any time.

As part of the KYC (Know Your Customer) process, any of the following documents may be requested:

4 Deposits & Payments

Deposits on Haji Game can be made via bKash, Nagad, and Rocket. The minimum deposit is BDT 100. Deposits are generally credited to your account instantly.

• Only use your own mobile banking account for deposits.
• Depositing from a third-party account is strictly prohibited and such transactions may be cancelled.
• Haji Game is not responsible for deposits made in error. Please verify all details before confirming a transaction.
• Deposits may be placed on hold if suspicious payment activity is detected.
• Bonus offers may vary depending on the deposit amount.

5 Withdrawal Policy

Haji Game is committed to processing withdrawals in a timely manner. Please ensure the following conditions are met before submitting a withdrawal request:

• KYC verification must be completed.
• Withdrawals may be held if the wagering requirements on an active bonus have not been met.
• The minimum withdrawal amount is 300 BDT.
• Your daily maximum withdrawal limit depends on your account level.
• VIP members enjoy faster withdrawal processing and higher limits.

For more details about the withdrawal process, please visit our Withdrawal Page Visit us.

6 Bonuses & Promotions

Haji Game offers a variety of bonuses — welcome bonus, daily cashback, reload bonus, referral bonus, and more. Each bonus comes with its own terms and conditions.

• Wagering Requirement: After receiving a bonus, a specified amount must be wagered before any withdrawal is permitted. This is typically 10–30 times the bonus amount.
• Validity: Most bonuses are valid for 7–30 days. Any unused bonus will expire at the end of this period.
• Game Restrictions: Some bonuses are only applicable to specific games.
• Combined: Generally, you cannot have more than one active bonus at a time.
• If bonus abuse is detected, the bonus may be cancelled and the account suspended.

7 Gaming Rules

All games on Haji Game are powered by certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and unaffected by outside influence.

• If a game is interrupted mid-session due to a technical issue, the bet amount will be refunded.
• Game results are final as per server logs. Claims based on screenshots will not be accepted.
• Each game has its own rules, which can be found within the game itself.
• If a system error results in an unintended win, Haji Game reserves the right to void that amount.
• In Live Casino games, the dealer's decision is final.

8 Prohibited Activities

The following activities are strictly prohibited on Haji Game. Violations may result in permanent account closure and, where applicable, legal action:

• Using bots, scripts, or automated software to play games.
• Abusing bonuses through multiple accounts.
• Using the platform for money laundering or concealing the source of illegal funds.
• Attempting to breach the platform's security systems or infrastructure.
• Harassing or defrauding other players.
• Assisting in creating or managing an account on behalf of a minor.
• Exploiting technical glitches to gain an unfair advantage.

9 Account Suspension & Closure

Haji Game may temporarily or permanently suspend an account under any of the following circumstances:

• Violation of the Terms & Conditions.
• Failing KYC verification or providing false information.
• Involvement in prohibited activities.
• Account inactive for an extended period (more than 12 months).
• Self-exclusion at the user's own request.

10 Privacy Policy

Protecting your personal information is a priority for Haji Game. We never sell your data to third parties. To learn more about how we collect and use your information, please refer to our Privacy Policy Read the page.

• Information provided at registration is used solely for service delivery.
• Cookies are used to enhance your experience on the site.
• Information may be shared with authorities where required by legal obligation.
• You have the right to request deletion of your personal data.

11 Responsible Gaming

Haji Game believes gaming should be purely for entertainment. We want every player to enjoy our games in a healthy and responsible way. To support this, we offer a range of protective tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for continuous play.
• Cooling-Off: Put your account on a break for a set period.
• Self-Exclusion: Close your account yourself for a long-term break.
• Reality Check: Show a summary of your play time and spending at regular intervals.

For more details, visit our Responsible Play View the page.

12 Limitation of Liability

Haji Game is not liable for the following:

• Missing or losing a game due to internet disconnection.
• Issues caused by faults in third-party software or devices.
• Account loss resulting from your own negligence or error.
• Service disruptions due to force majeure events (natural disasters, cyberattacks, government restrictions).
• Not earning the expected income from gaming.

13 Changes & Updates

Haji Game may update these Terms & Conditions at any time. For significant changes, we will endeavour to notify users via notification.

• The effective date of any updated terms will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• We recommend revisiting this page periodically.

14 Contact

If you have any questions or concerns regarding these Terms & Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the site (available 24/7).
• Response Time: Responses are usually provided within 1–3 hours.