Haji Game FAQ — to all your questions
The answer is right here

No. Under Haji Game rules, each person is allowed only one account. Creating multiple accounts from the same mobile number or device may result in permanent suspension and forfeiture of any balance.

Click "Forgot Password?" on the login page. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes only 2–3 minutes. If your number has changed, contact our support team.

Yes, once logged in you can update your name, email, and password from Account Settings. To change your mobile number, please contact our support team, as it is linked to identity verification.

The minimum deposit amount on Haji Game is just BDT 100. This means you can start playing even on a small budget. There is no fixed upper limit on deposits, though larger amounts may require verification.

Deposits are typically credited within 5–10 minutes. If it takes longer than 15 minutes, contact our support team with your transaction ID. Keeping a screenshot of your payment is a good idea — it helps resolve issues faster.

The minimum withdrawal amount on Haji Game is BDT 300. Before making a withdrawal, make sure you have met the wagering requirements for any active bonus — otherwise your withdrawal may be held.

The most common reasons for a rejected withdrawal are unmet bonus wagering requirements or an unverified account. Start by checking your account status. If you're still unsure, contact the support team — they'll explain the reason and help you resolve it.

A wagering requirement means you need to place bets totalling a set multiple of your bonus amount before you can withdraw it. For example, a 20x wagering requirement on a BDT 100 bonus means you need to wager BDT 2,000. Slots generally contribute 100% toward wagering requirements, while live games contribute less. The specific terms are listed alongside each bonus.

Yes. Logging into Haji Game every day earns you a daily login bonus. On top of that, weekly reload bonuses, cashback offers, and special event bonuses are available regularly. Regular players get even more perks through the VIP Program.

Yes. All Haji Game titles use certified RNG (Random Number Generator) technology, ensuring every result is completely random and fair. Game providers are regularly audited by independent third parties.

To access Bingo games Bingo Page Visit. Buy a ticket, then match your numbers as they are drawn. Complete a set pattern to win. Haji Game hosts live Bingo sessions multiple times daily, so you can join at any time.

If you suspect unauthorized access to your account, change your password immediately and notify our support team. We will temporarily lock the account, investigate, and keep your balance secure. Do not click on suspicious emails or links.

The Haji Game support team is available 24/7. Ways to get in touch:

• Live Chat — Click the chat button in the bottom-right corner of the site (fastest option)
• Email — [email protected]
• Telegram — via the official Telegram channel

Live Chat responses are typically received within 2–5 minutes.

Yes, the Haji Game app offers all the same features as the website. You can deposit, withdraw, play games, and check bonuses — all from the app. Plus, with push notifications enabled, you'll hear about new bonuses and offers before anyone else.

The Haji Game app is only around 30–40 MB, so it installs easily on any standard smartphone. It runs smoothly on Android 6.0 and above, and performs well even on devices with limited RAM.